email notifications

[jimi]

Is there a problem with email notification? I don't seem to be getting any notifications any more, they were fine, but nothing over the last week or so :(

[phaeton]

I thought that was just me

Alan...

[tommundy]

Hi both,

Yes, this is something I'm aware of. I'm in communication with Yahoo to add my E-mail address to their global whitelists (as it's what I use to send all notifications from the forum and the membership database). If I can't get anywhere with Yahoo, I'll just use a different address, but this won't affect you in any way.

Not receiving notifications makes my life harder as well! :)

Hopefully the notifications will resume shortly.

Cheers,
Tom

[Vistalite]

Hi Tom

Does this also have an effect on reading private messages, as it comes up as a database error when I try to view?

Thanks
Jonathan

[tommundy]

Hi Jonathan,

No it doesn't, although there is a problem with the PM's by the look of it. That must have just occurred today. I'll have a look at it tonight if I can, but I'm then away on business until the weekend.

I'll post up on here once it's resolved. It's probably worth checking back occasionally on the PM's as it may just be an SQL blip.

Cheers,
Tom

[phaeton]

I get notifications via tapatalk hence why I had not bothered mentioning it until Bill raised it.

Alan...

[tommundy]

PM's should be working again now! :)

Cheers,
Tom

[Vistalite]

They are indeed! Thanks Tom.

[phaeton]

PM's should be working again now! :)

Chef xfers,
Tom



Sent from my HTC Desire X using Tapatalk

[tommundy]

Notifications should be working again now too! :)

[jimi]

Nice one Tom. just got a notification of your post :cool:
Cheers

[michaeljapp]

Got notifications as well.

If you need help with the web site, I'm sure there are plenty of people on here that can help. I'll give it a go for one.

[phaeton]

I still do not appear to be getting notifications, the email is good I get plenty a day, checked the spam, trash etc. nothing in any of them. Got a PM yesterday & it wasn't until I logged in today that I noticed it, no notification.

Alan...

[tommundy]

I still do not appear to be getting notifications, the email is good I get plenty a day, checked the spam, trash etc. nothing in any of them. Got a PM yesterday & it wasn't until I logged in today that I noticed it, no notification.

Alan...
Hi Alan,

Is this still an issue? Sometimes there might be a slight delay in getting notifications of PM's, ie. it's not instantaneous as it queues up an amount of them before sending them out.

Cheers,
Tom

[phaeton]

Tom,

I got a notification via Tapatalk on this post, but looking I haven't had an email from the site for over 30 days, anything older would be deleted if it was in either spam/trash. Can you just put a reply on this post & I will ignore the Tapatalk & see if comes as an email.

Alan..

[jimi]

Notifications are still working OK for me :thumbup:

[tommundy]

Test

[tommundy]

Alan,

I've checked your account settings and they need changing. Please take a look at the following options:

Send Notification Email When a Private Message is Received
Automatic Thread Subscription Mode

Both are set to receive no notifications.

HTH.

Cheers,
Tom :)

[jimi]

Test

Worked :cool:

[tommundy]

Worked :cool:
Cheers Jimi! :cool:

[phaeton]

Thanks Tom, I didn't get the notification as clearly I wouldn't as the system didn't know to send them, that must have changed at some point, not sure when, I know I didn't, but never mind at least it should now be sorted.

Alan...